An established software company, Pegasystems takes pride in its extensive array of innovative software. They cater to a wide range of technological processes, from customer relationship management to business process management to digital process automation. With the powerful and scalable Pega platform, this company allows businesses to streamline services and boost their efficiency level. So, if you’re interested in becoming an expert in Pega solution areas, you can get support from the Pega Academy.

Pega Academy and Its Technical Certifications

Delivering state-of-the-art training programs and certifications, the Pega Academy helps you reach your professional goals. Getting validated by Pegasystems demonstrates your aim for excellence and commitment to advancing your skills. All these make you an in-demand individual in your chosen area of expertise. All in all, the Pega Academy has four main paths to choose from, starting with Business Architect and then followed by System Architect and Data Scientist, where the last option is Decisioning Consultant. Each path comes with technical job roles to make your selection process much easier. Henceforth, you can pick the certification route that is in line with your background and preferences.

• Pega Certified System Architect (PCSA)

  If you’re a developer or a technical staff member, take advantage of the PCSA career path as it furnishes you with a profound knowledge of the Pega Platform, along with the latest skills in developing Pega applications. But before you delve into its certification route, it’s important that you know the basics of its corresponding exam. The most recent version of the PCSA test is 8.5, which comes with 60 items to be answered within 1 hour and 30 minutes. The exam is a combination of multiple-choice, drag-and-drop, and scenario-based questions ― all focusing on core topics such as case management, data & integration, security, user interface, DevOps, application development, reporting, and mobility. And to pass the evaluation, you need to get at least 65% of the total number of questions.

Recommended Training Materials

Everything about the actual exam is collated in the System Architect 8.5 in-depth online course. This training is classified into two missions ― Low-Code App Builder and Low-Code App Builder Extended. The former takes on your fundamental skills in app development using the Pega Platform. The latter, on the other hand, explicates the ins and outs of low-code app development to advance your aptitude. Following this digital learning track supplies you with insights in handling a Pega project, from creating rules to manipulating application data to escalating late work and more. These vital functions are elaborated through comprehensive modules and further expounded through interactive challenges. The training duration lasts for more than 51 hours, hence the need to allocate enough time to complete the lectures. Another relevant course is the System Architect Essentials 8.5, which is an instructor-led training that underlines your mastery in application development, particularly, in dealing with the “Build for Change” aspect, configuring implementation rules, administering citizen developers, and releasing client requirements. Completing these lessons also stretches your technical prowess in planning, building, and delivering rule-based apps more efficiently and accurately. Furthermore, it polishes your command in utilizing the Agile Pega Express technology.

• Pega Certified Robotics System Architect (PCRSA)

  Enhance your capabilities in robotic automation as well as workforce intelligence with PCRSA. This is highly suitable for software developers and system architects who want to acquire a solid understanding of Pega Robot Studio, including its basic features, terminologies, process flow, and building blocks. The certification also presses on your skills in integrating robotic automation with web apps and even Windows, which in return develops your command in debugging tools needed for testing solutions. All in all, the PCRSA exam consists of 60 questions formatted into multiple-choice, scenario-type, and drag & drop styles. The time duration is 1 hour and 30 minutes and the passing rate is 65%.

Recommended Training Materials

To begin your learning path, you have to make use of the resources specifically designed for the PCRSA certification exam. The Robotics System Architect course, in particular, is your gateway to understanding the functionalities of Pega Robot Studio. By and large, there are 16 modules in total, focusing on areas such as robotic automation, project documentation, adapters, basic interrogation, match rules, debugging, UseKeys property, toolbox components, and more. Along with the modules, there are 10 challenges to check upon your proficiency. For the challenges, different tasks are incorporated to highlight a specific section. So, take your time to understand each module and master the key information accordingly. In all, you have to designate at least 16 hours to accomplish all the content of this material.

• Pega Certified Decisioning Consultant (PCDC)

  The last certification on our list is the PCDC, a career path created for individuals with a background in designing and developing either Customer Decision Hub or Pega Decision Management solutions. This also brings up your expertise in application design principles when working with Next-Best-Action, Decision Strategies, and Predictive Analytics. And to qualify for this remarkable endorsement, you have to pass through its exam, featuring a total of 60 questions. In order to obtain the certification, make sure you get at least 70% on your first attempt. The questions integrated into the PCDC test, in particular, focus on the Next-Best-Action concepts, engagement policies, AI, arbitration, volume constraints, contract policy, channels, and decision strategies.

Recommended Training Materials

Get the latest insights about the certification and the affiliated test details through the Decisioning Consultant 8.5 course. With your enrollment, you’ll gain profound knowledge of Pega Customer Decision, making it easy for you to design, simulate, and analyze decision strategies for Next-Best-Action as well as Visual Business Director. This training also points out the proper way to build strategies for real-time interactions. In general, there are only 2 inclusive modules, 1 challenge, and 3 missions necessary to complete this training. The 2 modules in more detail elaborate on the one-to-one customer engagement, together with the Next-Best-Action in an omnichannel environment. And if you want extra hands-on classes, you may refer to the class schedule found on the vendor’s site and check the available online PCDC courses. These materials may differ depending on the delivery method, price, provider, and location. Therefore, you have to take a look into the options and pick the one that fits your needs.

Conclusion

Opt for Pegasystems certificates if you’d like to become a pro in software technologies and features. Even though it might seem rather complicated to pass the chosen exam, you can always rely on the vendor to get access to high-quality & comprehensive courses that are readily available for you! So, pick the certificate you want and commence your journey of getting certified.

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